ANSWER: The last fact noted may be the cause of this difficulty. In reference to chronic cases of lack of assurance, Wesley says: "I believe this is usually owing either to disorder of body, or ignorance of the gospel promises." I have seen a case of despair because of ill health. At Clifton Springs Sanitarium my attention was directed to a Christian woman in total spiritual darkness and great distress of mind because she had no communion with her Saviour [as] in former years. Said I to her: "Why are you here?" "Because," she replied, "the plastering fell from the ceiling of my schoolroom where I was teaching and struck my head."I then told her that her Savior was still speaking to her, but that her telephone receiver was damaged by the concussion and that restored health would bring back her lost communion with the skies. Years afterwards she assured me that this was her experience. Such cases are to be treated with great tenderness and sympathy. It is comforting to know that "God knoweth our frame."
— from Steele's Answers pp. 48, 49.